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Blogs > Andrew > Comments from the CEO/Founder |
Recent site hiccups and current status
Recent site hiccups and current status As many know, we have been experiencing technical challenges these past couple of days. There has been a number of different hardware and network-related issues that caused the site to not be fully available - most notably in photo load speed. Our tech team has been working in 16 hours shifts around the clock to rebuild hardware and re-balance the system. They have made significant progress. They have upgraded the way that photos and other images are delivered. Pages with lots of photos now should come up 2-3 times faster than before. Our development group has been focusing the last 3 weeks on making current features of the site work better. On June 20th, they released the first phase of the improvements with the next phase coming out July 5th. I truly am sorry for the inconvenience of our recent site performance. This upcoming week, we will be extending memberships of people affected. We will continue to work hard to improve your experience here. Andrew |
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I hate to disagree with you. I can understand a switch failure, but your programmers and quality control are abysmal. Even basic features don't work right anymore. If these first phase features are a harbinger of things to come, you're going to have a full scale riot on July 5th. Do you have any processes or controls in place? Do you choose your "features" based on what your customers want, or what your technical people think is "kewl"? And if the rumored change that standard members can't return my email is true, you've seen your last dollar from me. The only reason I'm gold instead of silver is access to new members. I can blog for free many places. If I can't use this place to meet women, I'm gone. I refuse to engage in a battle of wits with an unarmed man. - Winston Churchill
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6/30/2007 4:59 pm |
Its great that you are working on improving the site any chance you could send a bulletin to the site to let us know in advance that changes are being made, might help out with some of the griping?
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6/30/2007 5:19 pm |
thanks for the update, cause I was starting to wonder, I'll admit. Thank you.
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6/30/2007 5:21 pm |
btw, i am able to get to my photos on my profile again, i wasnt able to view them yesterday. what is it with the 'the page cannot be found/displayed' message that I am getting alot? is it something with my browser?
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